Not hitting your sales targets but you can’t quite put your finger on the problem?
We give your team a deeper insight into the gaps in your current sales approach, allowing us to propose a solution to accelerate growth and maximise sales potential.
Our training is based on the premise, underpinned by many years of research, that the most effective salespeople are those who take a Needs Based approach.
Needs Based salespeople know that to be successful they need to really understand their customers’ issues and challenges in order to recommend relevant and appropriate solutions that will move the sales process forward and ultimately win the business and build long term, mutually beneficial relationships.
Our highly interactive workshops are designed to that you will learn the questioning and listening skills you need to:
The outcome? You now have the skills you need to deliver your strategy and hit your performance targets and beyond.
Created by Jenny Powell on the July 10, 2019
When a client asks you to design and implement a skills development programme to support the delivery of a business-critical strategy in nine languages across sixteen countries in Europe, how do you ensure its success?
Created by Jenny Powell on the January 23, 2018
Happy New Year! Those have been the first three words of all our communications with customers, colleagues and friends since the beginning of January. On significant occasions the first word we always use is “Happy”. Happy Birthday. Happy Anniversary. Happy Christmas. So how can we make 2018 the year of the Happy Customer? Good Service Should Be The Norm […]
Created by Jenny Powell on the October 17, 2017
How often do we come away from a customer service interaction and think “wow”? Unfortunately, not often; so low are our expectations that a company just meeting a service requirement can be a pleasant surprise. But when companies over-achieve – in terms of getting what you are looking for and being treated in a way […]