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We’d talked about it, planned it, and sent all out the materials. We’d hired a well-appointed training room along with flipcharts, breakout rooms, and catering, all organised for the big day. There was even on-site parking. We were working with an ideal client, in an ideal environment, all set for two consecutive days in the classroom.

On March 23rd, the UK was locked down, and we could not deliver the training.

As the Covid-19 pandemic continues to have a serious impact on society, the economy you might be having more challenging customer conversations than usual.

Towards the end of last year I was looking forward to working with the leadership team of a charitable organisation. The new Managing Director, who had recently joined the business, knew that the established, experienced team he had in place could be even more effective, productive and fulfilled, if they worked together better. The very […]

Buying in training is a commitment, especially if you are a large, international company. There is so much to get right if the training is to be a success. You and your training supplier need to: Define the key learning outcomes. Involve key stakeholders across your various regions. Extrapolate client-specific examples and activities that will […]

Miradorus is delighted to donate to Tempus Novo this Christmas. Tempus Novo is an award-winning charity that works with serving prisoners and ex-offenders, helping place them into employment. Tempus Novo has a unique strength; its understanding and direct links into the British prison system.  Founded in 2014 by two serving Senior Prison Officers at HMP Leeds, […]

When a client asks you to design and implement a skills development programme to support the delivery of a business-critical strategy in nine languages across sixteen countries in Europe, how do you ensure its success?