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Created by Ben on the October 18, 2022

Name Dominic Bubna-Litic Business Medtronic What was the business need? Customer service skills for a newly created pro-actively focused IT service team. How did Miradorus address your need? Miradorus provided us with a set of interviews that enabled them to really understand our situation. They subsequently focused the sessions to the specific needs of our […]

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Created by Jenny Powell on the March 8, 2022

inally, hybrid working is here, and if you’re a leader, you have to respond.

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Created by Jenny Powell on the September 30, 2021

I wrote recently about the heartening aspects of returning to in-person training. But finally being in a room together isn’t always without its pressures. When you haven’t met in person for a long time there’s the possibility you or your colleagues have changed. You may hold assumptions about each other that are no longer true, […]

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Created by Jenny Powell on the July 27, 2021

Since we knew that restrictions would be easing last week we’ve noticed an increased demand for in-person training. After an extended break, many teams are tentatively finding themselves back in the same physical space, getting to know each other, all over again. In just the last 10 days, we’ve worked with 3 teams “in the […]

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Created by Jenny Powell on the May 20, 2021

When “life as we know it” ended last March and the world shut down, so did in-person training… With offices closed and everyone working from home, the choice was stark; either adapt to the world of virtual – and fast – or give up delivering any training for the foreseeable future (initially weeks, then months, […]

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Archive

March 23, 2021
Listening
Can I Really Hear You?
October 20, 2016
The Truth About Stress
December 10, 2015