James Felling, Medtronic

One of the best training leads I have seen in a while! The trainer was very good at getting things done, on task, without either being overbearing or distracted. That can be really hard especially with this team. The breakout rooms were effective.

I will straight away use  the questioning techniques, the what is the issue, why is this important, etc they are valuable concepts to have, and provide a useful structural framework.