We’ve all been there. Our newly purchased product or service isn’t working. We’re angry and frustrated. Even more so because now we have to call a customer service phone line. First, we dial the number and immediately encounter a recorded message saying, “Your call is important to us”. We don’t believe it. What we hear […]
Since we knew that restrictions would be easing last week we’ve noticed an increased demand for in-person training. After an extended break, many teams are tentatively finding themselves back in the same physical space, getting to know each other, all over again. In just the last 10 days, we’ve worked with 3 teams “in the […]
We may have been training virtually but we’ve still been delivering internationally. Every country we’ve worked with in the last year…
Miradorus is delighted to donate to Tempus Novo this Christmas. Tempus Novo is an award-winning charity that works with serving prisoners and ex-offenders, helping place them into employment. Tempus Novo has a unique strength; its understanding and direct links into the British prison system. Founded in 2014 by two serving Senior Prison Officers at HMP Leeds, […]
On Thursday January 19th at 12.30PM I’m running a free one-hour webinar (follow the link to register) on how to communicate effectively using Herrmann International’s WholeBrainThinking™ for the Institute of Occupational Safety and Health. The webinar will help you understand how the human communication equipment really works so that your chances of effective communication and avoidance of […]