Category: Case Studies

Anchor Q&A Case Study

Name Sarah Tydeman Business Anchor Safety What was the business need? We work in in quite a saturated industry. Our customers often work in hazardous environments and need their personal protective equipment in order to remain operational. They have high expectations of us as a supplier. There are only so many things that will set […]

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Medtronic Q&A Case Study

Name Dominic Bubna-Litic Business Medtronic What was the business need? Customer service skills for a newly created pro-actively focused IT service team. How did Miradorus address your need? Miradorus provided us with a set of interviews that enabled them to really understand our situation. They subsequently focused the sessions to the specific needs of our […]

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Miradorus delivers for Parker Hannifin

I’m delighted to share our official case study documenting our recent international traning programme for Parker Hannifin. It demonstrates how it’s possible to design, develop and deliver a bespoke, highly customised programme, across 16 countries, and achieve according to the metrics that matter. Quality at every stage – conception, delivery, and sustainability – is what […]

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Successfully Delivering An International Training Programme

When a client asks you to design and implement a skills development programme to support the delivery of a business-critical strategy in nine languages across sixteen countries in Europe, how do you ensure its success?

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Genie’s After-Sales Service Reaches New Heights

  Industry  Manufacturer/Construction Interview subject: Matthew Skipworth, Service Solutions Manager EMEAR Tell us about Genie … Genie/Terex AWP is a manufacturer of personal aerial lifting equipment – specifically small portable material lifts, telehanders, scissor lifts and telescopic and articulating booms – for the construction and industrial arena. What was your business need? Our current business […]

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Miradorus Develops Sales Academy For Dialog Semiconductor

Industry Information technology/manufacturing Interview Subject Dan Harper, Head of Sales – The Americas, Dialog Semiconductor Tell us about Dialog… Dialog Semiconductor creates technology that makes your smartphone stay powered up for longer: integrated, mixed-signal circuits (ICs or microchips) , optimised for portable, short-range wireless connectivity, as well as LED solid state lighting and automotive applications. […]

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