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In this video, Sue and Jenny teach the foundations to every successful communication, and demonstrate that if we don’t bring awareness to the effects of our words, then we can negatively affect morale, productivity and derail our sales processes. They teach that by understanding six key concepts in our communication – the What and Why, the Intent and Effect, and the Facts and Feelings we can alternatively create a happy team environment and boost our productivity and profitability.
We’re passionate about communication at Miradorus and believe you will find the discussion valuable, practical and inspiring. Happy watching!